Smart Home Security Field Technician

ADT Security Services; Las Vegas (NV); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Full benefits after 31 days

Casual, engaging work environment

Medical, Dental, Vision, 401(k) with E

Paid vacation time

Tuition reimbursement

Employee referral bonuses

Culture of coaching and career growth

Job summary

ADT Security Services is hiring a Residential Service Technician to troubleshoot, configure, reconstruct, and program security and site automation solutions. You will service fire and CO detection, networking, hosted video, and access control at customer locations.

Applicants should have service experience, technical aptitude, and strong communication, with a valid driver's license and a high school diploma or equivalent. Benefits begin after 31 days of employment.

Qualifications

• Service experience or familiarity with home security systems.
• Good verbal communication and customer service mindset.
• Ability to work independently and troubleshoot.
• Valid driver's license required.
• High School diploma or equivalent.

Responsibilities

• Service fire and carbon monoxide detection, networking, hosted video solutions, and access control.
• Follow and complete required processes of wired/wireless technology and connection procedures.
• Test and validate system signals/communication with central monitoring to properly establish service.
• Be a customer service champion, helping customers understand and protect their home.

Skills

Technical aptitude

Strong verbal communication

Customer focused

Thrive in uncertainty

Education

High School diploma or equivalent

Job description

ADT Security Services is hiring a Residential Service Technician to troubleshoot, configure, reconstruct, and program security and site automation solutions. You will service fire and CO detection, networking, hosted video, and access control at customer locations.

Applicants should have service experience, technical aptitude, and strong communication, with a valid driver's license and a high school diploma or equivalent. Benefits begin after 31 days of employment.