Smart Home & Security Consultant

ADT; Lenexa (KS); Vor Ort; USD 105.000 - 119.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision coverage

401(k) with company match

Tuition reimbursement

Disability and life insurance

Zusammenfassung

ADT is seeking a Smart Home Consultant to design in-home security and smart-home solutions for residential customers. You will combine hands-on installation with consultative sales, helping customers understand how security, IoT devices, and smart home products work together.

You will guide customers through system design, install and activate hardware, provide product education, and build long-term confidence with proactive support.

Qualifikationen

• Strong customer-focused communication skills.
• Technical aptitude with smart device ecosystems and connected technologies.
• Ability to understand how multiple products interact within a home network.
• Advise customers on the best system design and setup to support safety goals.

Aufgaben

• Deliver in-home consultations and assessments.
• Recommend smart home and security solutions based on customer goals.
• Install and activate security hardware, cameras, IoT devices, and smart home products.
• Integrate new products with the customer’s existing setup.
• Troubleshoot and resolve technical questions.
• Complete customer onboarding and product education.
• Build long-term customer confidence through proactive support.
• Identify upsell opportunities that strengthen home protection.

Kenntnisse

Customer-focused

Technical aptitude

Smart home devices

Home networking

Ausbildung

High school diploma or equivalent

Jobbeschreibung

ADT is seeking a Smart Home Consultant to design in-home security and smart-home solutions for residential customers. You will combine hands-on installation with consultative sales, helping customers understand how security, IoT devices, and smart home products work together.

You will guide customers through system design, install and activate hardware, provide product education, and build long-term confidence with proactive support.