Smart Home Field Technician & Solutions Consultant

Vivint; Maplewood (NJ); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Company vehicle

Gas card

4/10 schedule

Paid training

2 weeks PTO

401(k) match

Job summary

Vivint Smart Home, an NRG owned company, is hiring a Field Service Technician to install and service smart home technology and proactively upsell upgrades on-site. You will be the face of Vivint, delivering peace of mind to customers with reliable, connected solutions.

The role emphasizes a sales mindset, strong customer service, and technical aptitude, with benefits including training, a company vehicle, and a clear career path within a national organization.

Qualifications

• Experience in retail or service-based sales is a plus.
• Ability to build rapport with diverse customers.
• Experience in cable/satellite install, pest control, construction, or solar is helpful.

Responsibilities

• Install, service, and troubleshoot cameras, locks, and home automation on-site.
• Evaluate homes to recommend and upsell equipment or service upgrades.
• Educate homeowners on using their new system to protect their families.
• Pursue coaching and leadership opportunities within the national organization.

Skills

Sales mindset

Customer service

Technical aptitude

Driver's license

Job description

Vivint Smart Home, an NRG owned company, is hiring a Field Service Technician to install and service smart home technology and proactively upsell upgrades on-site. You will be the face of Vivint, delivering peace of mind to customers with reliable, connected solutions.

The role emphasizes a sales mindset, strong customer service, and technical aptitude, with benefits including training, a company vehicle, and a clear career path within a national organization.