Smart Home Field Technician: Install & Upsell

NRG Energy; Fairhope (AL); Hybrid; USD 28,000 - 41,000; Full time

Benefits offered by this job

10 paid holidays

2 weeks PTO

401(k) with 6% match

Employee Stock Purchase Program

Employee pricing on Smart Home gear

Job summary

Vivint Smart Home, an NRG-owned company, seeks a Field Service Technician/Professional to install and support cutting-edge smart home technology and proactively sell upgraded solutions. You will be the face of Vivint, providing technical expertise and customer training on-site.

The role emphasizes a sales mindset, customer-first attitude, and hands-on installation experience, with a comprehensive training program and opportunities for growth within our national organization.

Qualifications

• Sales experience in retail, B2C, insurance or service-based sales is a plus.
• Strong customer rapport and integrity in interactions.
• Technical aptitude in cable/satellite install, pest control, construction, or solar helpful.

Responsibilities

• Install, service, and troubleshoot smart home devices such as cameras and locks on-site.
• Evaluate customer homes to recommend and sell equipment upgrades or service enhancements.
• Educate homeowners on operating their new system to protect their families.

Skills

Sales mindset

Customer focus

Technical aptitude

Job description

Vivint Smart Home, an NRG-owned company, seeks a Field Service Technician/Professional to install and support cutting-edge smart home technology and proactively sell upgraded solutions. You will be the face of Vivint, providing technical expertise and customer training on-site.

The role emphasizes a sales mindset, customer-first attitude, and hands-on installation experience, with a comprehensive training program and opportunities for growth within our national organization.