Smart Home Field Technician & Solutions Advisor

NRG Energy; United States Virgin Islands; On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

4/10 work week

Company vehicle and gas card

Paid training

Bonus and incentives

Job summary

Vivint Smart Home, an NRG owned company, seeks Field Service Technician/Professional to install smart home tech and proactively identify upgrade options at customers' homes. You will be the face of Vivint, delivering on-site service and driving sales opportunities in a nationwide team.

The role emphasizes technical installation, customer education, and growth through coaching, with a 4/10 work week and company vehicle included. Strong communication and a sales mindset are valued.

Qualifications

• Sales experience in retail, B2C sales, insurance, or service-based sales is a major plus.
• Ability to act with integrity while building rapport with diverse customers.
• Technical aptitude in installation or service contexts is helpful but not required.

Responsibilities

• Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
• Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.
• Training homeowners on how to use their system to protect their families.
• Growth through coaching and leadership training within a national organization.

Skills

Sales mindset

Customer-first attitude

Technical aptitude

Drive for growth

Job description

Vivint Smart Home, an NRG owned company, seeks Field Service Technician/Professional to install smart home tech and proactively identify upgrade options at customers' homes. You will be the face of Vivint, delivering on-site service and driving sales opportunities in a nationwide team.

The role emphasizes technical installation, customer education, and growth through coaching, with a 4/10 work week and company vehicle included. Strong communication and a sales mindset are valued.