In-Home Smart Home Consultant & Installer

ADT; Florida; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition reimbursement

Company vehicle

Disability & life insurance

Paid time off

Flexible schedule

Career growth opportunities

Job summary

ADT is seeking a Smart Home Consultant to guide residential customers in designing a comprehensive home security setup. The role blends hands-on installation with consultative sales, teaching customers how to use security, IoT devices, and smart home products.

You will activate systems, educate customers on the app and features, and tailor solutions to each home. The position offers an hourly pay structure with uncapped commissions, training pay for the first weeks, and a range of benefits.

Qualifications

• Strong customer-focused communication skills.
• Technical aptitude with smart device ecosystems and connected technologies.
• Ability to understand how multiple products interact within a home network.
• Willingness to climb and lift 10+ pounds; able to work indoors/outdoors in varied conditions.

Responsibilities

• Deliver in-home consultations and assessments.
• Recommend smart home and security solutions based on customer goals.
• Install and activate security hardware, cameras, IoT devices, and smart home products.
• Integrate new products with the customer’s existing setup.
• Troubleshoot and resolve technical questions.
• Complete customer onboarding and product education.
• Build long-term customer confidence through proactive support.
• Identify upsell opportunities that strengthen home protection.

Education

High school diploma or equivalent

Job description

ADT is seeking a Smart Home Consultant to guide residential customers in designing a comprehensive home security setup. The role blends hands-on installation with consultative sales, teaching customers how to use security, IoT devices, and smart home products.

You will activate systems, educate customers on the app and features, and tailor solutions to each home. The position offers an hourly pay structure with uncapped commissions, training pay for the first weeks, and a range of benefits.