In-Home Smart Home Consultant | Commission & Training

ADT; Lenexa (KS); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Tuition reimbursement

Paid time off

Company vehicle provided

Onboarding and field safety training

Disability and life insurance

Well‑being benefits

Job summary

ADT is seeking a Smart Home Consultant to design and install home security and smart home setups. You will perform in‑home consults, educate customers on app features, and ensure solutions fit each household’s needs. The role combines hands‑on installation with consultative sales.

You’ll activate systems, train customers, and provide ongoing support while working across residential projects nationwide. Competitive pay includes commissions and incentives.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and clean driving record.
• Strong customer‑focused communication skills.
• Technical aptitude with smart device ecosystems and connected technologies.
• Ability to understand how multiple products interact within a home network.
• Advise customers on the best system design and setup to support their safety goals.
• Continuous learner who adapts to new tools and technologies.
• Ability to climb, lift 10 pounds, and work indoors/outdoors in varied conditions.

Responsibilities

• Deliver in‑home consultations and assessments.
• Recommend smart home and security solutions based on customer goals.
• Install and activate security hardware, cameras, IoT devices, and smart home products.
• Integrate new products with the customer’s existing setup.
• Troubleshoot and resolve technical questions.
• Complete customer onboarding and product education.
• Build long‑term customer confidence through proactive support.
• Identify upsell opportunities that strengthen home protection.

Job description

ADT is seeking a Smart Home Consultant to design and install home security and smart home setups. You will perform in‑home consults, educate customers on app features, and ensure solutions fit each household’s needs. The role combines hands‑on installation with consultative sales.

You’ll activate systems, train customers, and provide ongoing support while working across residential projects nationwide. Competitive pay includes commissions and incentives.