Smart Home & AV Installation Pro

Best Buy; Colma (CA); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement

Well-being support

LOA/PTO for eligible employees

Job summary

Best Buy is seeking an In-Home Installation Technician to deliver, install, integrate and troubleshoot products in customers' homes. You will work with Geek Squad Agents and other teams to tailor solutions to customers' lifestyles and tech needs.

You’ll handle two-person jobs, manage installations, and ensure safe operation and reliable handover. The role requires physical capability and customer-service focus to meet Best Buy's standards and initiatives.

Qualifications

• Must be at least 21 years old.
• Must have current, valid driver’s license and maintain a driving record which meets Best Buy safety standards.
• Ability to acquire and maintain any state or local licensing, as required to perform job effectively within 90 days of hire.
• Ability to lift weight up to 75 pounds with or without reasonable accommodation and up to 150 pounds as part of a team with or without reasonable accommodation.
• Ability to lift weight up to 250 pounds as part of a team with the support tools such as harnesses or lifts.
• 6 months of consumer electronics delivery, installation, integration and troubleshooting experience.
• 6 months of customer service experience.

Responsibilities

• Provide a seamless customer experience by advising and fulfilling on lifestyle recommendations regarding products and services.
• Provide a variety of fulfillment duties including delivery, installation, integration, networking and troubleshooting consumer electronics devices.
• Take the lead on two-person jobs and perform other work alone.
• Manage inventory and vehicle maintenance, process paperwork and payment, provide feedback and training opportunities, and follow safety guidelines.

Skills

Delivery & installation

Troubleshooting

Customer service

Inventory management

Job description

Best Buy is seeking an In-Home Installation Technician to deliver, install, integrate and troubleshoot products in customers' homes. You will work with Geek Squad Agents and other teams to tailor solutions to customers' lifestyles and tech needs.

You’ll handle two-person jobs, manage installations, and ensure safe operation and reliable handover. The role requires physical capability and customer-service focus to meet Best Buy's standards and initiatives.