Home Tech Install & Troubleshooting Specialist

Best Buy; Savannah (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement

Support for physical and mental well‑n

Job summary

Best Buy is seeking an In-Home Installation Technician to deliver, install, integrate and troubleshoot products such as home theater, computing, smart home, and networking. You will engage with customers to propose lifestyle-appropriate tech solutions and collaborate with Geek Squad Agents and partners to meet company goals.

The role emphasizes hands-on installation, adherence to safety guidelines, and leading two-person projects while supporting inventory and paperwork duties as needed.

Qualifications

• Must be at least 21 years old.
• Must have current, valid driver’s license and maintain a driving record which meets Best Buy safety standards
• Ability to acquire and maintain any state or local licensing, as required to perform job effectively within 90 days of hire
• Ability to lift weight up to 75 pounds with or without reasonable accommodation and up to 150 pounds as part of a team with or without reasonable accommodation
• Ability to lift weight up to 250 pounds as part of a team with the support tools such as harnesses or lifts
• 6 months of consumer electronics delivery, installation, integration and troubleshooting experience
• 6 months of customer service experience

Responsibilities

• Provide a seamless customer experience by advising and fulfilling on lifestyle recommendations regarding products and services
• Provide a variety of fulfillment duties including delivery, installation, integration, networking and troubleshooting consumer electronics devices
• Take the lead on two-person jobs and perform other work alone
• Manage inventory and vehicle maintenance, process paperwork and payment, provide feedback and training opportunities, and follow safety guidelines

Skills

Customer service

Driving

Team collaboration

Problem solving

Communication

Tools

Lifts

Harnesses

Job description

Best Buy is seeking an In-Home Installation Technician to deliver, install, integrate and troubleshoot products such as home theater, computing, smart home, and networking. You will engage with customers to propose lifestyle-appropriate tech solutions and collaborate with Geek Squad Agents and partners to meet company goals.

The role emphasizes hands-on installation, adherence to safety guidelines, and leading two-person projects while supporting inventory and paperwork duties as needed.