In-Home Tech Install & Setup Specialist

Best Buy; Conyers (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy is seeking an In-Home Installation Technician to deliver, install, integrate, and troubleshoot a range of home tech products in customers’ homes. You’ll tailor solutions based on conversations, partnering with Geek Squad Agents and other teams to meet yearly goals.

You will advise on lifestyle needs, handle diverse fulfillment tasks, sometimes lead two-person jobs, and manage inventory, paperwork, and safety. Strong customer service is essential.

Qualifications

• Must be at least 21 years old.
• Must have current, valid driver’s license and maintain a driving record which meets Best Buy safety standards.
• Ability to acquire and maintain any state or local licensing, as required to perform job effectively within 90 days of hire.
• Ability to lift weight up to 75 pounds with or without reasonable accommodation and up to 150 pounds as part of a team with or without reasonable accommodation.
• Ability to lift weight up to 250 pounds as part of a team with the support tools such as harnesses or lifts.
• 6 months of consumer electronics delivery, installation, integration and troubleshooting experience.
• 6 months of customer service experience.

Responsibilities

• Provide a seamless customer experience by advising and fulfilling on lifestyle recommendations regarding products and services.
• Provide a variety of fulfillment duties including delivery, installation, integration, networking and troubleshooting consumer electronics devices.
• Take the lead on two-person jobs and perform other work alone.
• Manage inventory and vehicle maintenance, process paperwork and payment, provide feedback and training opportunities, and follow safety guidelines.

Skills

Consumer electronics delivery

Installation & troubleshooting

Customer service

Team coordination

Tools

Valid driver's license

Job description

Best Buy is seeking an In-Home Installation Technician to deliver, install, integrate, and troubleshoot a range of home tech products in customers’ homes. You’ll tailor solutions based on conversations, partnering with Geek Squad Agents and other teams to meet yearly goals.

You will advise on lifestyle needs, handle diverse fulfillment tasks, sometimes lead two-person jobs, and manage inventory, paperwork, and safety. Strong customer service is essential.