Sleep Wellness Care Concierge

Blanchard Valley Health System; Findlay (OH); On-site; USD 20,664 - 30,307; Full time

Job summary

Blanchard Valley Health System is seeking an administrative professional to support patient services. The role includes scheduling, registration, documentation, and handling payments, while ensuring a clean, welcoming front office environment.

You will work across BVMP practices as needed, using EMR systems and following privacy policies. Excellent communication and patient-focused service are essential in this on-site position.

Qualifications

• High school diploma or GED.
• Experience with office technology and equipment.
• May be assigned to work at multiple BVMP Practices as needed.

Responsibilities

• Schedule and manage patient appointments using EMR and the Provider’s daily schedule.
• Accurately complete the registration process.
• Document management, patient referrals, prior authorizations and benefits validation.
• Responsible for payment collection.
• Open and set up the office for the day; stock supplies.
• Maintain waiting area cleanliness.
• Uphold company mission, vision and values; enhance patient experience.
• Willingness to participate in process improvement.
• Other duties as assigned.

Skills

Customer service

Communication skills

Privacy/compliance

Education

High school diploma or GED

Tools

EMR software

Job description

Blanchard Valley Health System is seeking an administrative professional to support patient services. The role includes scheduling, registration, documentation, and handling payments, while ensuring a clean, welcoming front office environment.

You will work across BVMP practices as needed, using EMR systems and following privacy policies. Excellent communication and patient-focused service are essential in this on-site position.