Sleep Wellness Admin & Patient Experience Lead

International Executive Service Corps; Findlay (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

International Executive Service Corps is seeking an administrative support professional to communicate with patients and assist with practice operations.

The role involves scheduling using EMR, patient registration, document management, insurance referrals and payments, opening the office, and maintaining a clean waiting area, all while upholding organizational values and privacy policies.

Qualifications

• High school graduate or GED equivalent.
• Proficient with technology, applications and office equipment.
• This position may require you to work at another BVMP Practice as needed.
• Positive service-oriented interpersonal and communication skills.
• Compliance with BVHS privacy policies and procedures.
• Ability to provide care appropriate to the age and development of patients, and to assess data reflecting patient status.

Responsibilities

• Schedule and manage patient appointments using EMR and the Provider’s daily schedule.
• Accurately complete the registration process.
• Document management, patient referrals, prior authorizations and validation of benefits.
• Responsible for payment collection.
• Open and set up the office for the day and stock office supplies.
• Maintain patient waiting area for cleanliness.
• Enhance patient experience and uphold the mission, vision and values of the organization.
• Willingness to participate in process improvement.
• Other duties as assigned.

Skills

Interpersonal skills

Customer service

Privacy compliance

Technology proficiency

Education

High school diploma or GED

Job description

International Executive Service Corps is seeking an administrative support professional to communicate with patients and assist with practice operations.

The role involves scheduling using EMR, patient registration, document management, insurance referrals and payments, opening the office, and maintaining a clean waiting area, all while upholding organizational values and privacy policies.