Sleep Solutions Specialist — Uncapped Commissions

Mattress Firm Inc.; Tampa (FL); On-site; USD 51,000 - 63,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, prescription, and eye

Employee discounts on mattresses and睡眠

Job summary

Mattress Firm is hiring Sleep Experts to elevate the in-store experience by serving as a trusted sleep authority and providing product knowledge to customers. You will execute selling programs with digital tools and support an omnichannel experience to put customers first.

The role emphasizes driving sales performance, maintaining relationships during and after purchase, and leveraging social media to boost brand awareness.

Qualifications

• Excellent communication and customer service skills.
• Ability to lift 50+ pounds.
• Strong product knowledge and willingness to learn.

Responsibilities

• Elevate in-store customer experience as a trusted sleep authority and offer best-in-class products.
• Drive individual sales performance and KPIs while upholding company values.
• Maintain customer relationships during and after purchase, including delivery reminders and issue resolution.
• Leverage social media to positively impact brand awareness and increase sales.
• Support seamless omnichannel experience to create a compelling customer journey.

Job description

Mattress Firm is hiring Sleep Experts to elevate the in-store experience by serving as a trusted sleep authority and providing product knowledge to customers. You will execute selling programs with digital tools and support an omnichannel experience to put customers first.

The role emphasizes driving sales performance, maintaining relationships during and after purchase, and leveraging social media to boost brand awareness.