Sleep Solutions Expert | In-Store & Omnichannel Sales

Mattress Firm, Inc.; Rocky River (OH); Sur place; USD 52 000 - 63 000; Plein temps

Avantages offerts par ce poste

401(k) matching

Medical, dental, vision benefits

Mental health resources

Go-to-market/online sales support

Get paid on-demand

Employee discounts on sleep products

Résumé du poste

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the best mattress solutions. You will use digital tools to support omnichannel interactions and help create an engaging store environment centered on the customer.

The role emphasizes product knowledge, relationship-building, and achieving sales KPIs while embodying Mattress Firm values. Physical mobility to assist customers is required.

Qualifications

• Customer-facing experience preferred
• Ability to explain product features to customers
• Comfort with using digital tools to support sales

Responsabilités

• Create an in-store environment centered on the customer
• Serve as a product knowledge expert for mattress options
• Drive sales performance and meet KPIs while upholding company values
• Maintain relationships with customers before and after purchase
• Monitor competitive offerings and engage with brand awareness efforts
• Lift, push, or pull 50+ pounds

Connaissances

Customer service

Sales

Communication

Product knowledge

Description du poste

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the best mattress solutions. You will use digital tools to support omnichannel interactions and help create an engaging store environment centered on the customer.

The role emphasizes product knowledge, relationship-building, and achieving sales KPIs while embodying Mattress Firm values. Physical mobility to assist customers is required.