Sleep Expert: Uncapped Pay & Growth in Sleep Wellness

Mattress Firm; Elgin (IL); On-site; USD 64,000 - 79,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, prescription, and vis

Mental health and life resources

Get paid on-demand

Base pay or uncapped commission

Employee discounts on mattresses and用品

Job summary

Mattress Firm is hiring Sleep Experts to elevate the in-store experience by guiding customers to the right mattress and assisting with product knowledge. You’ll help customers achieve better sleep while delivering exceptional service in a fast-paced retail setting.

This role offers uncapped commissions, a 401(k) match, and comprehensive benefits, with the opportunity for career growth through on-the-job training and development programs.

Qualifications

• Prior retail sales or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to lift 50+ pounds as part of the role.

Responsibilities

• Create an environment where the customer is at the center by cultivating relationships.
• Provide product knowledge and serve as a subject matter expert.
• Drive sales performance and KPIs while upholding company values.
• Maintain customer relationships during and after purchase and assist with delivery reminders.
• Monitor competition and promotions to support brand awareness.
• Leverage social media to positively impact brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales

Communication

Job description

Mattress Firm is hiring Sleep Experts to elevate the in-store experience by guiding customers to the right mattress and assisting with product knowledge. You’ll help customers achieve better sleep while delivering exceptional service in a fast-paced retail setting.

This role offers uncapped commissions, a 401(k) match, and comprehensive benefits, with the opportunity for career growth through on-the-job training and development programs.