Sleep Expert | Uncapped Commissions & Career Growth

Mattress Firm; Rosenberg (TX); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision plans

On-the-job training

Employee discounts

Job summary

Mattress Firm seeks a Sleep Expert to assist customers in selecting mattresses and products that support better sleep. You will be the in-store expert, delivering exceptional service, product knowledge, and a seamless shopping experience to drive sales and customer loyalty.

Base pay with uncapped commissions, plus a 401(k) match; opportunities for career growth through on-the-job training and development programs.

Qualifications

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.

Job description

Mattress Firm seeks a Sleep Expert to assist customers in selecting mattresses and products that support better sleep. You will be the in-store expert, delivering exceptional service, product knowledge, and a seamless shopping experience to drive sales and customer loyalty.

Base pay with uncapped commissions, plus a 401(k) match; opportunities for career growth through on-the-job training and development programs.