Sleep Expert - Uncapped Pay, Growth & Impact

Mattress Firm; Kansas City (KS); On-site; USD 53,000 - 63,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

Job summary

Mattress Firm is hiring Sleep Experts to help customers find the right mattress and create an exceptional in-store experience. You will build relationships, apply product knowledge, and drive sales while representing a leading sleep solutions brand.

The role involves achieving KPIs, supporting company initiatives, and maintaining post-purchase customer relationships. Benefits include uncapped commissions and a 401(k) match, with opportunities for career growth.

Qualifications

• Must have strong sales skills and excellent customer service.
• Ability to learn product inventory and provide knowledgeable guidance.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is hiring Sleep Experts to help customers find the right mattress and create an exceptional in-store experience. You will build relationships, apply product knowledge, and drive sales while representing a leading sleep solutions brand.

The role involves achieving KPIs, supporting company initiatives, and maintaining post-purchase customer relationships. Benefits include uncapped commissions and a 401(k) match, with opportunities for career growth.