Sleep Expert: Uncapped Commissions & Sleep Guidance

Mattress Firm Inc.; Town of Clifton (NY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Career growth opportunities

401(k) with employer matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts on sleep products

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience and help customers find their dream mattress, acting as a trusted sleep authority and guiding them with best-in-class products and digital tools. You’ll support a seamless omnichannel experience while building lasting customer relationships.

Role emphasizes driving sales performance, awareness of competitors, and leveraging company programs. Physical requirements include lifting up to 50 pounds as needed.

Qualifications

• Legal authorization to work in the United States without sponsorship.

Responsibilities

• Elevate the customer's in-store experience by being a trusted sleep authority and offering best‑in‑class products.
• Execute Mattress Firm selling programs using digital tools and support a seamless omnichannel experience.
• Maintain customer relationships during and after purchase (resolve issues, send delivery reminders).
• Maintain awareness of competition and advertisements from competitors.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience and help customers find their dream mattress, acting as a trusted sleep authority and guiding them with best-in-class products and digital tools. You’ll support a seamless omnichannel experience while building lasting customer relationships.

Role emphasizes driving sales performance, awareness of competitors, and leveraging company programs. Physical requirements include lifting up to 50 pounds as needed.