Sleep Expert: Uncapped Commissions & Growth Path

Mattress Firm; Chehalis (WA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

401(k) match

Mental health resources

Medical/dental/vision plans

Get paid on-demand

Uncapped commissions

Employee discounts

Job summary

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by acting as a trusted sleep authority who guides customers to the best products. You will support omnichannel selling programs and use digital tools to achieve KPIs while delivering exceptional service.

You will cultivate strong relationships, provide detailed product information, and maintain contact with customers after purchases. The role requires physical ability to lift 50+ pounds and a customer-first mindset, with

Qualifications

• Strong sales and customer service skills.
• Ability to provide product knowledge and become a sleep authority for customers.
• Ability to build and maintain customer relationships before and after purchase.

Responsibilities

• Elevate in-store experience as a trusted sleep authority.
• Create customer-centric environment and cultivate relationships.
• Provide technical and product knowledge information to customers.
• Drive sales performance and KPIs while upholding company values.
• Maintain relationships after purchase and handle delivery reminders.
• Monitor competition and promotions to inform customers.
• Leverage social media to boost brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Skills

Sales

Customer service

Product knowledge

Relationship building

Brand awareness

Tools

Digital tools

Job description

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by acting as a trusted sleep authority who guides customers to the best products. You will support omnichannel selling programs and use digital tools to achieve KPIs while delivering exceptional service.

You will cultivate strong relationships, provide detailed product information, and maintain contact with customers after purchases. The role requires physical ability to lift 50+ pounds and a customer-first mindset, with