Sleep Expert: Uncapped Commissions & Growth Path

Mattress Firm, Inc.; New Jersey; On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

On-the-job training and development

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

On-demand base pay or uncapped com

Employee discounts on sleep products

Job summary

Mattress Firm is hiring Sleep Experts to guide customers in selecting the perfect mattress and create an outstanding in-store experience. You will use digital tools and selling programs to drive sales and demonstrate product knowledge, while maintaining relationships before and after purchase.

This role emphasizes achieving sales KPIs, staying informed about competitors, and leveraging social media to boost brand awareness.

Qualifications

• Customer-focused in-store experience.
• Ability to meet and exceed sales KPIs.
• Strong product knowledge of sleep products.

Responsibilities

• Elevate the in-store experience as a sleep authority.
• Sell mattresses using Mattress Firm selling programs and digital tools.
• Support an omnichannel experience for a seamless customer journey.
• Build durable customer relationships and follow up after purchase.
• Stay aware of competitors and market promotions.

Skills

Customer service

Sales

Product knowledge

Communication

Relationship-building

Tools

Digital tools

Job description

Mattress Firm is hiring Sleep Experts to guide customers in selecting the perfect mattress and create an outstanding in-store experience. You will use digital tools and selling programs to drive sales and demonstrate product knowledge, while maintaining relationships before and after purchase.

This role emphasizes achieving sales KPIs, staying informed about competitors, and leveraging social media to boost brand awareness.