Sleep Expert: Uncapped Commissions & Growth Path

Mattress Firm, Inc.; Jeffersonville (IN); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

401(k) matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Employee discounts

Job summary

Mattress Firm is hiring Sleep Experts to help customers find the right mattress and deliver an exceptional in-store experience. You will act as a trusted sleep authority, share product knowledge, and drive sales through in-store and omnichannel support.

Build lasting relationships, guide customers from selection to delivery, and maintain post-purchase follow-up to ensure satisfaction. The role offers uncapped commissions and a 401(k) match, with paid training and opportunities for career growth.

Qualifications

• Customer-focused approach and ability to build relationships with shoppers.
• Strong product knowledge to advise on mattress options.
• Proven sales skills with a focus on achieving KPIs.
• Willingness to use digital tools and participate in omnichannel selling.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer relationships

Sales ability

Product knowledge

Omnichannel experience

Social media awareness

Tools

Digital tools

Job description

Mattress Firm is hiring Sleep Experts to help customers find the right mattress and deliver an exceptional in-store experience. You will act as a trusted sleep authority, share product knowledge, and drive sales through in-store and omnichannel support.

Build lasting relationships, guide customers from selection to delivery, and maintain post-purchase follow-up to ensure satisfaction. The role offers uncapped commissions and a 401(k) match, with paid training and opportunities for career growth.