Sleep Expert: Uncapped Commissions & 401(k) Match

Mattress Firm Inc.; Santa Cruz (CA); On-site; USD 60,000 - 74,000; Full time

Benefits offered by this job

Career growth

401(k) matching

Mental health resources

Medical, dental, vision plans

On-demand pay / uncapped commission

Employee discounts

Job summary

Mattress Firm is hiring Sleep Experts to enhance the in-store customer experience by providing expert product knowledge and delivering personalized sleep solutions. You will drive sales and KPIs while maintaining relationships and using digital tools to support omnichannel engagement.

The role emphasizes helping customers find the right mattress, leveraging promotions and social media to boost brand awareness, and contributing to a dynamic, inclusive workplace.

Qualifications

• Provide product knowledge information to customers and help them choose the right mattress
• Drive sales performance and KPIs while upholding company values
• Lift, push, or pull 50+ pounds as part of in-store duties

Responsibilities

• Elevate the customer's in-store experience as a trusted sleep authority
• Execute Mattress Firm selling programs with digital tools and support omnichannel interactions
• Cultivate strong customer relationships and follow up after purchases to ensure satisfaction

Skills

Customer service

Sales

Product knowledge

Job description

Mattress Firm is hiring Sleep Experts to enhance the in-store customer experience by providing expert product knowledge and delivering personalized sleep solutions. You will drive sales and KPIs while maintaining relationships and using digital tools to support omnichannel engagement.

The role emphasizes helping customers find the right mattress, leveraging promotions and social media to boost brand awareness, and contributing to a dynamic, inclusive workplace.