Sleep Expert: Uncapped Commissions & 401(k) Match

Mattress Firm; Ypsilanti (MI); On-site; USD 45,000 - 56,000; Full time

Benefits offered by this job

401(k) match

Mental health resources

Medical, dental, vision plans

Pay on-demand

Uncapped commissions

Job summary

Mattress Firm is seeking a Sleep Expert to help customers find their dream mattress and deliver an exceptional in-store experience. You’ll act as a trusted sleep authority, sharing product knowledge and guiding customers through selling programs using digital tools to support an omnichannel approach.

You’ll engage with shoppers, build lasting relationships, drive sales KPIs, and maintain post-purchase follow-up while demonstrating company values.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking a Sleep Expert to help customers find their dream mattress and deliver an exceptional in-store experience. You’ll act as a trusted sleep authority, sharing product knowledge and guiding customers through selling programs using digital tools to support an omnichannel approach.

You’ll engage with shoppers, build lasting relationships, drive sales KPIs, and maintain post-purchase follow-up while demonstrating company values.