Sleep Expert: Uncapped Commissions & 401(k) Match

Mattress Firm Inc.; Salisbury (NC); On-site; USD 58,000 - 70,000; Full time

Benefits offered by this job

Excellent career growth opportunities

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

Get paid on-demand

Base pay or uncapped commission

Employee discounts on sleep products

Job summary

Mattress Firm Inc. is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and providing best-in-class products.

You will drive personal sales performance using digital tools and support a seamless omnichannel environment, ensuring the customer remains the focus of every interaction. You will maintain relationships after purchase, stay aware of competitors, and leverage social media to raise brand awareness.

Qualifications

• Sleep Expert role focuses on elevating in-store experiences and product knowledge.

Responsibilities

• Elevate in-store experience as a trusted sleep authority and offer best-in-class products.
• Execute Mattress Firm selling programs using digital tools to support an omnichannel experience.
• Cultivate strong relationships and keep the customer at the center of every interaction.
• Provide technical and product knowledge information to customers as a subject matter expert.
• Drive individual sales performance and KPIs while upholding company values and initiatives.
• Maintain customer relationships during and after purchase (resolve issues, send delivery reminders).
• Monitor competition, ads, and services of competitors.
• Leverage social media to boost brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm Inc. is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and providing best-in-class products.

You will drive personal sales performance using digital tools and support a seamless omnichannel environment, ensuring the customer remains the focus of every interaction. You will maintain relationships after purchase, stay aware of competitors, and leverage social media to raise brand awareness.