Sleep Expert: Uncapped Commissions & 401(k) Match

Mattress Firm; Clifton (NJ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, prescription, and vis

Get paid on-demand

Employee discounts on Mattress Firm睡眠

Job summary

Mattress Firm is hiring Sleep Experts to enhance the in-store experience by acting as trusted sleep authorities and guiding customers to the right mattress. You will support omnichannel sales, use digital tools, and contribute to a compelling, customer-centric environment.

The role emphasizes uncapped commissions, a 401(k) match, and opportunities for career growth through on-the-job training. Physical requirements include lifting 50+ pounds and helping customers choose the best sleep solutions.

Qualifications

• Customer service and sales-oriented mindset.
• Ability to learn product details and communicate them to customers.

Responsibilities

• Create an environment where the customer is centered by building strong relationships.
• Provide technical and product knowledge information to customers and act as a subject matter expert.
• Drive individual sales performance and KPIs while upholding company values.
• Maintain customer relationships during and after purchase (resolve issues, send delivery reminders).
• Monitor competitive offerings and advertising to stay informed.
• Leverage social media to raise brand awareness and drive sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is hiring Sleep Experts to enhance the in-store experience by acting as trusted sleep authorities and guiding customers to the right mattress. You will support omnichannel sales, use digital tools, and contribute to a compelling, customer-centric environment.

The role emphasizes uncapped commissions, a 401(k) match, and opportunities for career growth through on-the-job training. Physical requirements include lifting 50+ pounds and helping customers choose the best sleep solutions.