Sleep Expert: Uncapped Commissions & 401(k) Match

Mattress Firm; Antioch (TN); On-site; USD 59,000 - 70,000; Full time

Benefits offered by this job

401(k) with employer matching

On-the-job training

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Uncapped commissions

Employee discounts

Job summary

Mattress Firm is looking for a Sleep Expert who will elevate the customer’s in-store experience by acting as a trusted sleep authority and guiding customers to the right mattress. You’ll use digital tools and support a seamless omnichannel experience, with uncapped commissions and a 401(k) match.

You will build strong customer relationships, share product knowledge, and drive sales performance while upholding company values and initiatives.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer relationships

Product knowledge

Sales KPIs

Customer service

Job description

Mattress Firm is looking for a Sleep Expert who will elevate the customer’s in-store experience by acting as a trusted sleep authority and guiding customers to the right mattress. You’ll use digital tools and support a seamless omnichannel experience, with uncapped commissions and a 401(k) match.

You will build strong customer relationships, share product knowledge, and drive sales performance while upholding company values and initiatives.