Sleep Expert: Uncapped Commission & 401(k) Match

Mattress Firm; Meridian (ID); On-site; USD 62,000 - 76,000; Full time

Benefits offered by this job

On-the-job training

401(k) match

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts

Job summary

Mattress Firm is hiring a Sleep Expert to elevate the in-store experience as a trusted sleep authority, offering top-tier products and guided by digital tools for an omnichannel approach.

The role emphasizes building strong customer relationships, driving sales KPIs, and delivering knowledge-based service while staying aware of competitors and leveraging social media to grow brand presence. Lifting 50+ pounds is required.

Qualifications

• Customer-focused service experience is required.
• Ability to explain product features and benefits clearly.
• Track record of meeting or exceeding sales KPIs.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values.
• Maintain customer relationships during and after purchase and resolve issues.
• Stay aware of competitors' advertisements and offerings.
• Use social media to boost brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Product knowledge

Sales targets

Relationship building

Tools

Digital tools

Job description

Mattress Firm is hiring a Sleep Expert to elevate the in-store experience as a trusted sleep authority, offering top-tier products and guided by digital tools for an omnichannel approach.

The role emphasizes building strong customer relationships, driving sales KPIs, and delivering knowledge-based service while staying aware of competitors and leveraging social media to grow brand presence. Lifting 50+ pounds is required.