Sleep Expert - Uncapped Commission & 401(k) Match

Mattress Firm, Inc.; Saluda (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Career growth

401(k) match

Mental health resources

Medical/Dental/Vision

Get paid on-demand

Base pay + uncapped commissions

Employee discounts

Job summary

Mattress Firm, Inc. in the United States is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to their ideal mattress. You will use digital tools and support a seamless omnichannel experience to put the customer at the center.

This role offers uncapped commissions and a 401(k) match, with opportunities for career growth within a dynamic retail team. Applicants must be able to lift 50 pounds and provide excellent service.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm, Inc. in the United States is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to their ideal mattress. You will use digital tools and support a seamless omnichannel experience to put the customer at the center.

This role offers uncapped commissions and a 401(k) match, with opportunities for career growth within a dynamic retail team. Applicants must be able to lift 50 pounds and provide excellent service.