Sleep Expert — Uncapped Commissions & 401(k) Match

Mattress Firm Inc.; Elgin (TX); On-site; USD 64,000 - 79,000; Full time

Benefits offered by this job

401(k) match

Medical benefits

Employee discounts

Job summary

Mattress Firm Inc. is seeking a Sleep Expert to enhance the customer’s in-store experience by acting as a trusted sleep authority and guiding product selection with expert knowledge.

You will support omnichannel selling programs, nurture customer relationships, and promote brand value while meeting sales targets. Some lifting is required; the role offers comprehensive benefits and uncapped commissions.

Qualifications

• Strong sales acumen with ability to upsell and meet KPIs.
• Excellent customer service and communication skills.
• Ability to provide product information and recommend solutions to customers.

Responsibilities

• Elevate the in-store experience by acting as a sleep authority.
• Provide technical and product information to customers as a subject matter expert.
• Drive sales performance and KPIs while representing company values.
• Maintain customer relationships during and after purchase, including follow-ups.

Skills

Sales skills

Customer service

Product knowledge

Omnichannel exposure

Tools

Digital tools

Job description

Mattress Firm Inc. is seeking a Sleep Expert to enhance the customer’s in-store experience by acting as a trusted sleep authority and guiding product selection with expert knowledge.

You will support omnichannel selling programs, nurture customer relationships, and promote brand value while meeting sales targets. Some lifting is required; the role offers comprehensive benefits and uncapped commissions.