Sleep Expert: Uncapped Commissions & 401(k) Match

Mattress Firm Inc.; Barre (VT); On-site; USD 78,000 - 90,000; Full time

Benefits offered by this job

401(k) match

Health plans

Employee discounts

On-the-job training

Job summary

Mattress Firm Inc. is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and delivering best-in-class product knowledge.

You will guide customers through the selection process and ensure a seamless omnichannel experience that centers the customer. The role emphasizes driving sales performance, maintaining post-purchase relationships, and staying aware of competitors and promotions.

Qualifications

• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Maintain awareness of competitors and promotions to upsell and inform customers.

Responsibilities

• Elevate the in-store experience by acting as a trusted sleep authority.
• Drive individual sales performance and KPIs while upholding company values.
• Maintain customer relationships during and after purchase, including delivery reminders and issue resolution.
• Leverage social media to enhance brand awareness and sales.

Skills

Sales

Customer service

Product knowledge

Job description

Mattress Firm Inc. is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and delivering best-in-class product knowledge.

You will guide customers through the selection process and ensure a seamless omnichannel experience that centers the customer. The role emphasizes driving sales performance, maintaining post-purchase relationships, and staying aware of competitors and promotions.