Sleep Expert — Uncapped Commissions & 401(k) Match

Mattress Firm Inc.; Durham (NC); On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

401(k) match

Employee discounts on sleep products

Medical/dental/prescription/vision

Job summary

Mattress Firm is seeking a Sleep Expert to enhance the in-store experience by acting as a trusted sleep authority. You will guide customers to the right mattress, share product knowledge, and drive sales through uncapped commissions and a strong benefits package.

Role emphasizes building lasting relationships, leveraging digital tools, and supporting omnichannel shopping. Applicants must be authorized to work in the U.S.; the posting closes 09/30/2026.

Qualifications

• Retail sales experience preferred.
• Ability to explain product features and benefits.
• Willingness to lift 50+ pounds.
• Strong customer relationship skills.

Responsibilities

• Elevate the customer's in-store experience as a trusted sleep authority and offer best-in-class products.
• Execute Mattress Firm selling programs using digital tools and support an omnichannel experience.
• Build relationships with customers and maintain post-purchase follow-up.
• Drive sales performance and KPIs while upholding company values.
• Monitor competition and promotions.

Skills

Customer service

Sales

Product knowledge

Omnichannel selling

Job description

Mattress Firm is seeking a Sleep Expert to enhance the in-store experience by acting as a trusted sleep authority. You will guide customers to the right mattress, share product knowledge, and drive sales through uncapped commissions and a strong benefits package.

Role emphasizes building lasting relationships, leveraging digital tools, and supporting omnichannel shopping. Applicants must be authorized to work in the U.S.; the posting closes 09/30/2026.