Sleep Expert — Uncapped Commissions & 401(k) Match

Mattress Firm Inc.; South Jordan (UT); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k) with employer matching

Employee discounts on sleep products

Job summary

Mattress Firm is hiring a Sleep Expert to elevate the in-store customer experience by acting as a trusted sleep authority and providing best-in-class product knowledge to customers seeking the perfect mattress and sleep solutions. You’ll guide shoppers through features, benefits, and financing options while embracing the company’s selling programs and omnichannel tools.

In this role you will drive personal sales performance and KPIs, maintain relationships before and after purchase, stay aware

Qualifications

• Experience delivering in-store customer service and sales.
• Ability to communicate product knowledge to customers.
• Comfort with using digital tools to support sales.

Responsibilities

• Elevate in-store experience as a sleep authority.
• Drive sales performance and KPIs.
• Maintain customer relationships before and after purchase.
• Stay aware of competitors and promotions.
• Leverage social media to boost brand awareness.
• Ability to lift 50+ pounds.

Skills

Customer service

Sales

Product knowledge

Job description

Mattress Firm is hiring a Sleep Expert to elevate the in-store customer experience by acting as a trusted sleep authority and providing best-in-class product knowledge to customers seeking the perfect mattress and sleep solutions. You’ll guide shoppers through features, benefits, and financing options while embracing the company’s selling programs and omnichannel tools.

In this role you will drive personal sales performance and KPIs, maintain relationships before and after purchase, stay aware