Sleep Expert - Uncapped Commissions & 401(k) Match

Mattress Firm Inc.; Lubbock (TX); On-site; USD 85,000 - 104,000; Full time

Benefits offered by this job

Mental health resources

Life resources

Medical plan

Dental plan

Vision plan

401(k) with employer matching

Employee discounts

Job summary

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattress and accessories.

You will use digital tools to support omnichannel selling, build strong customer relationships, share product knowledge, and drive sales while meeting KPIs. This role requires physical ability to lift 50+ pounds and a passion for helping customers sleep well.

Qualifications

• Retail sales experience is a plus.
• Ability to engage customers and explain product benefits clearly.

Responsibilities

• Elevate the in-store experience as a trusted sleep authority.
• Use digital tools to support selling programs.
• Provide product knowledge to customers.
• Drive sales performance and KPIs.
• Maintain customer relationships during and after purchase.
• Monitor competition and promotions.
• Leverage social media to boost brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Skills

Communication skills

Sales

Customer service

Multichannel selling

Tools

Digital tools

CRM

Job description

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattress and accessories.

You will use digital tools to support omnichannel selling, build strong customer relationships, share product knowledge, and drive sales while meeting KPIs. This role requires physical ability to lift 50+ pounds and a passion for helping customers sleep well.