Sleep Expert: Uncapped Commissions & 401(k) Match

Mattress Firm Inc.; Livermore (CA); On-site; USD 62,000 - 76,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Employee discounts

On-the-job training

Uncapped commissions

Job summary

Mattress Firm Inc. is seeking a Sleep Expert to elevate the in-store experience by providing expert product information and personalized guidance. You will build trusted relationships with customers and support omnichannel selling initiatives.

The role emphasizes uncapped commissions and a strong focus on customer satisfaction, with a compensation range disclosed and benefits provided. This is a full-time on-site position in California.

Qualifications

• Strong communication and interpersonal skills for in-store customer interactions.
• Ability to drive sales performance and meet KPIs while delivering excellent service.
• Wamiliarity with using digital tools and cross-channel selling is a plus.

Responsibilities

• Elevate the in-store experience by acting as a trusted sleep authority and provide best-in-class product recommendations.
• Share technical and product knowledge with customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while upholding company values and initiatives.
• Maintain and nurture customer relationships during and after purchase, including delivery reminders.
• Utilize social media to enhance brand awareness and support sales efforts.

Skills

Customer service

Sales

Product knowledge

Job description

Mattress Firm Inc. is seeking a Sleep Expert to elevate the in-store experience by providing expert product information and personalized guidance. You will build trusted relationships with customers and support omnichannel selling initiatives.

The role emphasizes uncapped commissions and a strong focus on customer satisfaction, with a compensation range disclosed and benefits provided. This is a full-time on-site position in California.