Sleep Expert: Uncapped Commissions & 401(k) Match

Mattress Firm Inc.; Olathe (KS); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

401(k) matching

Mental health resources

Medical, dental, prescription, and vis

Get paid on-demand

Uncapped commissions

Employee discounts

Job summary

Mattress Firm is seeking a Sleep Expert to enhance the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattress options. You will drive sales performance using Mattress Firm selling programs and digital tools, while maintaining relationships with customers post-purchase.

The role emphasizes delivering an exceptional customer experience, strong product knowledge, and contributing to team success in a fast-paced retail environment.

Qualifications

• Excellent in-store customer service and product knowledge.
• Ability to lift up to 50 pounds.
• Willingness to meet sales performance KPIs.

Responsibilities

• Elevate the customer's in-store experience as a trusted sleep authority.
• Execute Mattress Firm selling programs using digital tools.
• Support a seamless omnichannel experience and maintain customer relationships after purchase.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales experience

Job description

Mattress Firm is seeking a Sleep Expert to enhance the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattress options. You will drive sales performance using Mattress Firm selling programs and digital tools, while maintaining relationships with customers post-purchase.

The role emphasizes delivering an exceptional customer experience, strong product knowledge, and contributing to team success in a fast-paced retail environment.