Sleep Expert: Uncapped Commissions + 401(k) Match

Mattress Firm Inc.; Montgomery (AL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, prescription, and视ion

Employee discounts on mattresses and睡眠

On-demand pay

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience and act as a trusted sleep authority. You will promote best-in-class products, engage customers, and drive sales using digital tools and social media to boost brand awareness and performance.

The role emphasizes relationship-building with customers, knowledge sharing, and consistent achievement of sales KPIs within a supportive, team-oriented environment.

Responsibilities

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
• Execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.
• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience and act as a trusted sleep authority. You will promote best-in-class products, engage customers, and drive sales using digital tools and social media to boost brand awareness and performance.

The role emphasizes relationship-building with customers, knowledge sharing, and consistent achievement of sales KPIs within a supportive, team-oriented environment.