Sleep Expert: Uncapped Commission & Dream Sleep Specialist

Mattress Firm, Inc.; Norwood (NC); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

401(k) match

Mental health resources

Medical, dental, vision plans

On-the-job training

Employee discounts

Job summary

Mattress Firm, Inc. is seeking Sleep Experts to elevate the in-store experience, act as trusted sleep authorities, and help customers find the right mattress.

You will use digital tools, participate in omnichannel programs, and contribute to a customer-centric environment with uncapped commissions and a 401(k) match. This role focuses on building relationships, meeting KPIs, and providing strong product knowledge.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm, Inc. is seeking Sleep Experts to elevate the in-store experience, act as trusted sleep authorities, and help customers find the right mattress.

You will use digital tools, participate in omnichannel programs, and contribute to a customer-centric environment with uncapped commissions and a 401(k) match. This role focuses on building relationships, meeting KPIs, and providing strong product knowledge.