Sleep Expert: Uncapped Commissions & Dream Sleep Guidance

Mattress Firm; Boston (MA); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Career growth

401(k) match

Mental health resources

Medical, dental, vision insurance

Get paid on-demand

Employee discounts

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and helping customers find their dream mattress. You will leverage digital tools and the company's selling programs to drive sales while putting the customer at the center.

This role emphasizes relationship-building, product knowledge, and KPI achievement, with uncapped commissions and benefits including medical plans and a 401(k) match.

Qualifications

• Customer service experience in retail or service industry.
• Ability to communicate product benefits clearly and persuasively.
• Comfort with achieving sales goals and KPIs.

Responsibilities

• Create an environment where the customer is at the center by building strong relationships.
• Provide product knowledge information to customers and act as subject matter expert.
• Drive personal sales performance and KPIs while upholding company values.

Skills

Customer service

Sales-driven

Communication skills

Tech product knowledge

Tools

CRM software

POS systems

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and helping customers find their dream mattress. You will leverage digital tools and the company's selling programs to drive sales while putting the customer at the center.

This role emphasizes relationship-building, product knowledge, and KPI achievement, with uncapped commissions and benefits including medical plans and a 401(k) match.