Sleep Expert: Uncapped Commissions & 401(k) Match

Mattress Firm; Odessa (TX); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

401(k) with employer matching

Employee discounts on sleep products

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience and act as a trusted sleep authority. You will help customers choose the right mattress, leveraging digital tools for omnichannel support and driving sales in a high-energy retail environment.

The role emphasizes relationship-building, product expertise, and the ability to adapt to customer needs. Compensation includes base pay with uncapped commission and a 401(k) match, within a supportive team setting.

Qualifications

• Customer service mindset and ability to guide customers to the right solution
• Strong communication and relationship-building skills
• Ability to explain product knowledge and technical details

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience and act as a trusted sleep authority. You will help customers choose the right mattress, leveraging digital tools for omnichannel support and driving sales in a high-energy retail environment.

The role emphasizes relationship-building, product expertise, and the ability to adapt to customer needs. Compensation includes base pay with uncapped commission and a 401(k) match, within a supportive team setting.