Sleep Expert: Uncapped Commissions & 401k Match

Mattress Firm; Omaha (NE); On-site; USD 62,000 - 77,000; Full time

Benefits offered by this job

401(k) match

Medical benefits

Get paid on-demand

Employee discounts

Career growth opportunities

Job summary

Mattress Firm is hiring Sleep Experts to elevate the in-store experience, acting as trusted sleep authorities and helping customers find the right mattress with expert guidance.

You'll use digital tools to support omnichannel shopping, build lasting relationships, and drive sales while upholding company values. The role includes lifting 50+ pounds as needed and offers uncapped commissions along with a 401(k) match and comprehensive benefits.

Qualifications

• Customer service experience in retail or sales roles.
• Ability to explain product benefits and match customer needs.
• Comfort with using digital tools to support sales and service.

Responsibilities

• Create an environment where the customer is the center by building strong relationships.
• Provide product knowledge to customers as the subject matter expert.
• Drive sales and KPIs while upholding company values and initiatives.
• Maintain relationships after purchase (delivery reminders, issue resolution).
• Monitor competitors' ads and services to inform selling strategy.
• Leverage social media to boost brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales skills

Product knowledge

Relationship building

Omnichannel selling

Job description

Mattress Firm is hiring Sleep Experts to elevate the in-store experience, acting as trusted sleep authorities and helping customers find the right mattress with expert guidance.

You'll use digital tools to support omnichannel shopping, build lasting relationships, and drive sales while upholding company values. The role includes lifting 50+ pounds as needed and offers uncapped commissions along with a 401(k) match and comprehensive benefits.