Sleep Expert: Sleep Authority with Uncapped Commission

Mattress Firm Inc.; Nampa (ID); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, vision plans

Employee discounts

On-the-job training

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by serving as a trusted sleep authority and guiding customers to the right products.

You will drive sales, maintain relationships, and use digital tools to support omnichannel experiences while delivering excellent customer service and product knowledge. This role offers uncapped earning potential with base pay and commissions.

Qualifications

• Retail sales experience with a focus on customer service.
• Ability to convey product knowledge and recommendations.
• Strong relationship-building and communication skills.

Responsibilities

• Elevate in-store experience as a Sleep Expert and trusted advisor.
• Drive sales performance and KPIs while applying company programs.
• Maintain customer relationships after purchase and resolve issues.
• Provide technical and product knowledge information to customers.

Skills

Customer service

Sales skills

Product knowledge

Relationship building

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by serving as a trusted sleep authority and guiding customers to the right products.

You will drive sales, maintain relationships, and use digital tools to support omnichannel experiences while delivering excellent customer service and product knowledge. This role offers uncapped earning potential with base pay and commissions.