Sleep Expert: Sleep Authority with Uncapped Commissions

Mattress Firm Inc.; Crossville (TN); On-site; USD 56,000 - 68,000; Full time

Benefits offered by this job

401(k) matching

Employee discounts on sleep products

Health, dental, vision plans

Job summary

Mattress Firm is seeking Sleep Experts to enhance the in-store experience by acting as trusted sleep authorities. You will educate customers on products, use digital tools for selling programs, and support an omnichannel shopping environment to place the customer at the center.

Responsibilities include driving sales KPIs, maintaining post-purchase relationships, and leveraging social media to boost brand awareness. Great earning potential with uncapped commissions and 401(k) matching.

Qualifications

• Provide excellent customer service to help customers select products.
• Demonstrate product knowledge and act as a subject-matter expert.
• Utilize digital tools for selling programs and omnichannel experience.

Responsibilities

• Elevate the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
• Drive individual sales performance and KPIs while upholding company values.
• Maintain customer relationships during and after purchase (delivery reminders, issue resolution).
• Leverage social media to boost brand awareness and sales.

Skills

Sales

Customer service

Communication

Job description

Mattress Firm is seeking Sleep Experts to enhance the in-store experience by acting as trusted sleep authorities. You will educate customers on products, use digital tools for selling programs, and support an omnichannel shopping environment to place the customer at the center.

Responsibilities include driving sales KPIs, maintaining post-purchase relationships, and leveraging social media to boost brand awareness. Great earning potential with uncapped commissions and 401(k) matching.