Sleep Expert: Elevate Sleep & Uncapped Commission

Mattress Firm; Town of Florida (NY); On-site; USD 51,000 - 63,000; Full time

Benefits offered by this job

On-the-job training

401(k) match

Mental health resources

Medical plans

Dental plans

Vision plans

Get paid on-demand

Uncapped commission

Employee discounts

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store customer experience and act as a trusted sleep authority. You will guide customers to the best mattress solutions, using digital tools to support a seamless omnichannel experience and engaging, customer-centric service.

The role emphasizes knowledge of products, strong relationship-building, and meeting sales KPIs, with uncapped commissions and a 401(k) match benefiting growth and earnings.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store customer experience and act as a trusted sleep authority. You will guide customers to the best mattress solutions, using digital tools to support a seamless omnichannel experience and engaging, customer-centric service.

The role emphasizes knowledge of products, strong relationship-building, and meeting sales KPIs, with uncapped commissions and a 401(k) match benefiting growth and earnings.