Sleep Expert Sales - Uncapped Commissions & Growth

Kyca; Frankfort (KY); On-site; USD 49,000 - 61,000; Full time

Benefits offered by this job

Career growth

401(k) matching

Mental health resources

Medical insurance

On-demand pay

Employee discounts

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store customer experience by acting as a trusted sleep authority and product knowledge expert. You will support omnichannel selling, drive store sales, and build lasting customer relationships.

Successful candidates will engage customers, promote best-in-class products, and contribute to a dynamic in-store environment. The role offers competitive pay with uncapped commissions and benefits.

Qualifications

• Provide exceptional in-store customer service and expert product knowledge.
• Cultivate relationships to center the customer in the experience.
• Meet or exceed sales KPIs while upholding company values.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales

Product knowledge

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store customer experience by acting as a trusted sleep authority and product knowledge expert. You will support omnichannel selling, drive store sales, and build lasting customer relationships.

Successful candidates will engage customers, promote best-in-class products, and contribute to a dynamic in-store environment. The role offers competitive pay with uncapped commissions and benefits.