Sleep Expert Sales - Uncapped Commission & Dream Career

Mattress Firm, Inc.; Rockwall (TX); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, prescription, and VIS

Employee discounts on sleep products

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience as a trusted sleep authority. You will advise customers, share product knowledge, and guide them toward the best sleep solutions while aligning with our omnichannel approach.

The role emphasizes relationships, selling programs, and achieving KPIs, with uncapped commissions and a strong benefits package that includes 401(k) matching and health plans.

Qualifications

• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).

Responsibilities

• Create an environment where the customer is at the center by cultivating strong relationships.
• Leverage social media to positively impact brand awareness and increase sales.
• Maintain awareness of competitors and services offered by competitors.

Skills

Customer service

Sales performance

Product knowledge

Communication

Relationship building

Tools

Digital tools

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience as a trusted sleep authority. You will advise customers, share product knowledge, and guide them toward the best sleep solutions while aligning with our omnichannel approach.

The role emphasizes relationships, selling programs, and achieving KPIs, with uncapped commissions and a strong benefits package that includes 401(k) matching and health plans.