Sleep Expert Sales – Uncapped Commissions & 401(k) Match

Mattress Firm, Inc.; Mesa (AZ); On-site; USD 51,000 - 62,000; Full time

Benefits offered by this job

401(k) with employer matching

Excellent career growth opportunities

Mental health and life resources

Medical, dental, prescription, and视ion

Job summary

Mattress Firm, Inc. is seeking a Sleep Expert to enhance the in-store experience by acting as a trusted sleep authority and recommending best-in-class products.

You will support omnichannel processes and cultivate customer relationships from pre-purchase to delivery, aiming to meet sales KPIs. The role involves leveraging product knowledge, maintaining relationships post-purchase, and staying aware of competitive offerings while upholding brand values.

Responsibilities

• Elevate the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
• Drive individual sales performance and KPIs while demonstrating company values.
• Maintain customer relationships during and after purchase and resolve issues as needed.
• Leverage knowledge to inform customers and support an omnichannel experience.

Job description

Mattress Firm, Inc. is seeking a Sleep Expert to enhance the in-store experience by acting as a trusted sleep authority and recommending best-in-class products.

You will support omnichannel processes and cultivate customer relationships from pre-purchase to delivery, aiming to meet sales KPIs. The role involves leveraging product knowledge, maintaining relationships post-purchase, and staying aware of competitive offerings while upholding brand values.