Sleep Expert Sales — Uncapped Commissions & 401(k)

Mattress Firm, Inc.; Columbia Township (MO); On-site; USD 47,000 - 58,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision plans

Mental health resources

On-the-job training

Employee discounts

Job summary

Mattress Firm, Inc. is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the best sleep solutions.

You’ll use digital tools and selling programs to create a customer-centered environment and build lasting relationships across our Missouri stores. The role focuses on achieving sales KPIs, supporting omnichannel initiatives, and representing Mattress Firm with integrity.

Qualifications

• Customer-facing experience preferred.
• Ability to meet sales KPIs and goals.
• Strong product knowledge in sleep solutions.

Responsibilities

• Elevate in-store customer experience as a trusted sleep authority.
• Utilize Mattress Firm selling programs with digital tools to support omnichannel flow.
• Build strong customer relationships and follow up post-purchase (delivery reminders, issue resolution).
• Drive individual sales performance and KPIs while upholding company values.
• Monitor competition and industry promotions to inform customers.
• Leverage social media to enhance brand awareness and drive sales.
• Assist with movement and handling of products (lift 50+ pounds).

Skills

Customer service

Sales

Product knowledge

Relationship building

Digital tools

Tools

POS systems

Job description

Mattress Firm, Inc. is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the best sleep solutions.

You’ll use digital tools and selling programs to create a customer-centered environment and build lasting relationships across our Missouri stores. The role focuses on achieving sales KPIs, supporting omnichannel initiatives, and representing Mattress Firm with integrity.