Sleep Expert Sales: Uncapped Commissions & 401(k)

Mattress Firm, Inc.; The Crossings (FL); On-site; USD 56,000 - 70,000; Full time

Benefits offered by this job

Excellent career growth opportunities

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm

Job summary

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities and guiding customers to the right products. You will use digital tools to execute selling programs and support a seamless omnichannel environment that centers the customer.

The role emphasizes strong relationship-building, product knowledge, and achieving sales KPIs while supporting company initiatives.

Qualifications

• Customer service excellence and selling skills.
• Knowledge of products and features to guide customers.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition and advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities and guiding customers to the right products. You will use digital tools to execute selling programs and support a seamless omnichannel environment that centers the customer.

The role emphasizes strong relationship-building, product knowledge, and achieving sales KPIs while supporting company initiatives.