Sleep Expert Sales: Trusted Authority with Commission

Mattress Firm, Inc.; Lower Southampton Township (Bucks County); On-site; USD 51,000 - 62,000; Full time

Benefits offered by this job

Excellent career growth opportunities

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and 
vi

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm睡眠枕

Job summary

Mattress Firm, Inc. is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and presenting best-in-class products.

You will drive Mattress Firm selling programs using digital tools and support a seamless omnichannel experience that puts customers at the center. You will build relationships, share product knowledge, meet sales KPIs, handle post-purchase follow-ups, monitor competitors, and contribute to brand awareness.

Qualifications

• Provide strong customer service and product knowledge.
• Ability to drive sales performance and meet KPIs.
• Lift 50+ pounds and assist in-store operations.

Responsibilities

• Create an in-store environment where the customer is the focus by building strong relationships.
• Provide technical and product knowledge to customers and act as a subject matter expert.
• Drive individual sales performance and KPIs while upholding company values and initiatives.
• Maintain customer relationships during and after purchase, including delivery reminders and issue resolution.
• Stay aware of competitors’ offerings and advertising in the market.
• Leverage social media to positively impact brand awareness and sales.

Job description

Mattress Firm, Inc. is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and presenting best-in-class products.

You will drive Mattress Firm selling programs using digital tools and support a seamless omnichannel experience that puts customers at the center. You will build relationships, share product knowledge, meet sales KPIs, handle post-purchase follow-ups, monitor competitors, and contribute to brand awareness.