Sleep Expert – In-Store Sales with Uncapped Commission

Mattress Firm, Inc.; Gilroy (CA); On-site; USD 60,000 - 74,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health resources

Medical, dental, prescription, and vis

Employee discounts on Mattress Firm

Job summary

Mattress Firm, Inc. in California seeks a Sleep Expert to elevate the in-store experience as a trusted sleep authority and provide best-in-class products.

You will drive selling programs using digital tools and support a seamless omnichannel experience that puts the customer at the center. The role focuses on delivering technical and product knowledge, achieving sales KPIs, and nurturing relationships during and after purchase, while staying aware of competitors and leveraging social media to

Responsibilities

• Elevate in-store experience by acting as a trusted sleep authority and offering best-in-class products.
• Execute Mattress Firm selling programs using digital tools and support a seamless omnichannel experience.
• Cultivate strong customer relationships and provide technical/product knowledge information.
• Drive individual sales performance and KPIs while upholding company values.
• Maintain relationships post-purchase (resolve issues, send delivery reminders, etc.).
• Maintain awareness of competitors and advertised services.
• Leverage social media to positively impact brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm, Inc. in California seeks a Sleep Expert to elevate the in-store experience as a trusted sleep authority and provide best-in-class products.

You will drive selling programs using digital tools and support a seamless omnichannel experience that puts the customer at the center. The role focuses on delivering technical and product knowledge, achieving sales KPIs, and nurturing relationships during and after purchase, while staying aware of competitors and leveraging social media to